Our unique advantage

A focused customized strategy

At HotelPro, we enhance hotel operations with a focused, customized strategy and dedicated, hardworking staff, minimizing the headaches of recruiting, selection, and staffing. We understand the ever-changing needs of the hospitality industry and continually innovate to create better staffing solutions and ensure the successful development of hotel teams.

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Two people reviewing a document while sitting across from each other at a desk

HotelPro consistently delivers:

  • Fair market wage analysis

  • Grassroots recruiting

  • Detailed screening and selection

  • Inspired on-boarding

  • Enriched retention

  • Qualified team members

  • Best in business client care

  • Heart and hustle

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Our approach to quality service

Partnering with HotelPro means collaborating closely with a highly specialized team of hospitality-focused staffing experts in your geographical area. Together, they are ready and equipped to meet the individualized staffing needs of your property. 

  • We meet with your leadership to learn about your property, priorities, processes and communication preferences to shape our work together

  • We source candidates with dedication and commitment to your property which adds value to your team

  • We carefully screen our candidates utilizing detailed background checks and practicing strict adherence to state and federal government standards

  • We provide qualified candidates and work closely with you during the final interview process to secure the right team members

  • As part of a year round solution, we allow you the flexibility needed to increase or decrease staffing based on the peaks and valleys of your business

  • Solutions are tailored to your needs, never cookie cutter. Our services range from traditional staffing to full department outsourcing

How we recruit

  • Female colleagues shaking hands while smiling

    Grassroots Recruiting

    HotelPro recruits from the OUTSIDE in. We send mobile recruiting teams into the community on a daily basis to seek out and personally connect with qualified candidates on behalf of our clients.

  • Colleagues having a meeting in a modern office

    Cultivated Community Partnerships

    Through cultivated community partnerships, we spend time where line level candidates gather. We give back to the community by offering resume writing workshops, job development classes and interviewing seminars.

  • Person using laptop technology

    Technology

    We amplify our personalized recruiting efforts by leveraging progressive recruitment technology and highlighting our culture of care through an active social media presence.

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Flexible & tailored services

HotelPro partners with leading hotels to build and retain high-quality, hardworking teams specializing in housekeeping, laundry, and food and beverage services. Our flexible, tailored approach ensures that each property receives staffing solutions perfectly suited to its needs. Every HotelPro Team Member undergoes rigorous screening, offering clients access to the market's finest hospitality staff.

From traditional staffing to full department outsourcing, partnering with us means:

  • HR Extension: Seamless integration with your existing HR department.

    Recruiting Team: Access to a professional, full-time recruiting team.

    Supervision: Enhanced oversight of team members.

    Engagement: Improved team member engagement and satisfaction.

    KPI Monitoring: Ongoing monitoring and reporting of key performance indicators.

    Flexibility: Increased operational flexibility to adapt to changing needs.

    Experience: Benefit from decades of industry-leading staffing experience.

  • Recruiting Costs: Eliminate expenses for recruiters, ads, and incentives.

    Screening Costs: Remove the costs of drug tests and background checks.

    Payroll Processing: Get rid of payroll and payroll processing expenses.

    Benefit Packages: Reduce benefit package expenses.

    Worker’s Compensation: Avoid worker’s compensation claims.

    Unemployment Claims: Eliminate unemployment claim costs.

    Staffing Expenditures: Prevent costs from being under or over-staffed.

  • Team Selection: Final team member selection.

    Scheduling: Weekly scheduling.

    Quality Control: Oversight of quality control.

    Replacements: Requesting replacements as needed.

    Staffing Levels: Determining staffing levels.

Positions we place

Smiling housekeeping adjusting pillow on hotel bed

Housekeeping

Housekeeping supervisors, inspectors, room attendants, house attendants, laundry attendants, and lobby attendants.

Two smiling chefs cooking together in a professional service kitchen

Food & Beverage

Line cooks, prep cooks, breakfast attendants, stewards, bussers, and hosts.

Female server presenting dessert plate

Banquets

Banquet supervisors, servers, house attendants, and dishwashers.

We currently staff and employ in the following locations

Atlanta, Austin, Baltimore, Cincinnati, Columbus, Dallas, Denver, Dulles, Ft Lauderdale, Hilton Head, Houston, Indianapolis, Jacksonville, Lexington, Louisville, Miami, Nashville, Orlando, San Antonio, Sarasota, Savannah, Tampa, Washington, D.C., and West Palm Beach.