As the year draws closer, it often feels like the world speeds up. Calendars fill with gatherings, shopping lists grow, and the pressure to "do it all" looms large. Yet, no matter what holiday you celebrate—or even if you don’t celebrate—this season offers a unique invitation: to slow down and lean into what truly matters.

Supporting each other goes beyond daily work—it’s about creating connections that uplift and empower. That’s the foundation of Helping Hands, HotelPro’s community resource program. Designed to provide accessible resources that truly make a difference, this initiative is dedicated to helping not only our employees but everyone in the communities we serve.

 At HotelPro, we believe that a positive work environment directly impacts the quality of service our associates deliver to our clients and team members. Our recent associate survey results reaffirm what we’ve long believed: when employees feel valued, proud, and engaged, it elevates everything we do. We’re thrilled to share that 96% of our associates are engaged, 99% care about our company, 99% say they work for a great company, and 98% are proud to work here.

In the hospitality industry, the front-facing roles often get all the glory: concierges greeting guests with warm smiles, front desk agents ensuring smooth check-ins, and servers delivering memorable dining experiences. Yet, behind the scenes, there’s an essential team working tirelessly to bring those experiences to life—the back-of-house staff. This group, including room attendants, maintenance workers, kitchen staff, and laundry teams, works quietly in the background, ensuring that every stay is memorable, every meal perfect, and every space pristine.

The hospitality industry thrives on diversity. From hotel management to culinary arts, housekeeping, and guest services, this dynamic field brings together professionals from all walks of life. But what makes hospitality truly special is how this diversity translates into creativity and innovation.

Many hotel leaders who switched to direct hiring for entry-level employees hoped for better control over their workforce, but the expected benefits often haven’t materialized. Instead of seeing improvements, some have faced declines in key performance areas like productivity, guest satisfaction, and employee turnover. The costs associated with training, overtime, and managing employee relations have increased as well.

HotelPro is proud to highlight that we’ve been recognized by Hospitality Business Review as one of the Top Hospitality Staffing Agencies for 2024! This prestigious honor is a testament to our dedication to providing exceptional staffing solutions tailored to the unique needs of the hospitality industry.

We're excited to share that HotelPro has launched a brand-new website! With a fresh design, user-friendly navigation, and enhanced features, we’ve created a space that reflects our mission to deliver exceptional hospitality staffing solutions.

We are thrilled to announce a monumental achievement for HotelPro as we launch five new markets simultaneously! This ambitious endeavor marks a significant milestone in our company's history, and we are excited to now offer our services in the vibrant Midwestern cities of Louisville, Lexington, Indianapolis, Cincinnati, and Columbus.